SERVICES
Fay's Elite Event Cleaning offers a comprehensive range of services to ensure that your event space is spotless and well-maintained. Here is a list of services that we provide:
Pre-Event Cleaning
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Thorough cleaning before the event to ensure a clean and welcoming atmosphere.
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Dusting and wiping of surfaces.
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Vacuuming and mopping of floors.
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Polishing of furniture and fixtures.
during Event Cleaning
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Continuous maintenance and cleaning during the event to keep the venue tidy.
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Removal of trash and emptying of bins.
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Restroom maintenance and replenishment of supplies.
POST-Event Cleaning
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Complete cleanup after the event to restore the venue to its original state.
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Removal of decorations and event-related items.
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Deep cleaning of all surfaces.
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Vacuuming and floor mopping as needed.
Venue Setup and Breakdown Assistance
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Assistance with setting up and breaking down event spaces.
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Arrangement of furniture and decor.
Kitchen and Catering Area Cleaning
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Cleaning of kitchen spaces and catering areas.
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Dishwashing and cleaning of kitchen appliances.
Food Serving Services
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Continuous maintenance and cleaning during the event to keep the venue tidy.
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Professional food serving for events, ensuring a delightful dining experience.
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Restroom maintenance and replenishment of supplies.
Trash Removal and Disposal
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Regular removal of trash during the event.
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Proper disposal of waste in accordance with environmental regulations.
Emergency Cleaning Services
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Quick response to any unexpected spills or cleaning emergencies.
Customized Cleaning Packages
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Tailored cleaning packages based on the specific needs and requirements of each event.
Green Cleaning Options
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Environmentally friendly cleaning products and practices for eco-conscious clients.
policies + Fees
booking policies
Non-Refundable Deposit
A non-refundable deposit of $75 or more is required to secure our services for your event. This deposit will be deducted from the total balance.
Balance Payment
The remaining balance must be paid at least three days before the scheduled event.
Minimum Hours
A minimum booking of three hours is required for all services.
Payment Methods
We accept payments through the following methods: Zelle, Venmo, credit card (3% processing fee), checks (payable to Fay's Elite Events Cleaning), and cash
Event Preparation
Job Duties Discussion
We strongly encourage a detailed discussion of job duties and specific cleaning requirements prior to the event to ensure your complete satisfaction.
Access to Venue
Clients are responsible for providing access to the venue at the scheduled time. Any delays or access issues should be communicated in advance.
cancellation and rescheduling
cancellation policy
In the event of a cancellation, the non-refundable deposit will not be returned.
rescheduling
Requests for rescheduling must be made at least 48 hours before the scheduled event.
additional fees
additional fees for extra services
Additional services requested on the day of the event may be subject to extra fees. Such services should be discussed and agreed upon in advance.
TRAVEL FEES
For locations outside our standard service area, additional travel fees may apply. Please inquire about specific locations.
quality assurance
customer satisfaction
We are committed to providing high-quality cleaning services. If you have any concerns or issues, please contact us within 24 hours of the service completion, and we will address them promptly.
FEEDBACK
Your feedback is valuable to us. We appreciate reviews and suggestions to continually improve our services.
Note: Fay's Elite Event Cleaning reserves the right to modify these policies at any time. Clients will be notified of any changes in advance.